https://www.ebicycles.com/./lectric/xp-review/ All about electric bicycles Wed, 28 Dec 2022 10:53:23 +0000 hourly 1 https://wordpress.org/?v=5.8.6 https://www.ebicycles.com/./lectric/xp-review/#comment-11635 Thu, 08 Sep 2022 23:55:29 +0000 https://www.ebicycles.com/?post_type=product&p=6127#comment-11635 We bought two and love them! Took a chance on bikes based on reviews….LOVE THEM!!! Wife and I and mid 40’s and casual riders. LOVE THEM!!!!

]]> https://www.ebicycles.com/./lectric/xp-review/#comment-11382 Sat, 30 Jul 2022 18:03:34 +0000 https://www.ebicycles.com/?post_type=product&p=6127#comment-11382 Terrible Company Customer Service Wise…
Ordered a bike back in June 29th, received my order late and the wrong bike, call to exchange was told next bike to be added to priority shipping once they see fedex picked up the wrong bike. Week later nothing shipped, I call wait 45min to get ahold of CS, they say he never added it to priority shipping, and she will. Weekend goes by I gotta call again wait 30min this time on hold, as it was never shipped they say they will add it to priority shipping, this is now the 3rd effort. Guess what? Still not shipped I now call July 25th, the guy that picked up after another 30min wait was terrible and rude, says all he can do is send the info to his supervisor and they will make sure it gets shipped. Well July 28th arrives, I get ahold of another rep as it still isn’t shipped, I am now being charged on my card for something that I assume isn’t arriving, she told me she will make sure it gets shipped today, but I assume it isn’t as every other time that has been the case, so I told her I am putting the charge on hold until I receive the product. I also asked for everything that has happened could I get a spare battery, she said she will ask her Manager and shouldn’t be a problem, she was nice, she got it shipped that day, I get a call Fri for something at 8am, I am working I said call at 12pm. He then calls back at 2pm I am working again so can’t answer and get another call at 5pm but didn’t ring for some reason, now when I call my phone is blocked, as I call on my 2nd phone it is fine, however these guys don’t work weekends… You call that striving for customer service? Oh also forgot to add I ordered a helmet, got the wrong one there as well. So now I get a notification on a Saturday from Fedex saying it is being sent back to the seller. I die for a company that has good CS, and this company has zero. They also delete all reviews that are this negative as well. So time to spam social media and hopefully this gets seen.

]]> https://www.ebicycles.com/./lectric/xp-review/#comment-9097 Tue, 04 Jan 2022 22:16:48 +0000 https://www.ebicycles.com/?post_type=product&p=6127#comment-9097 Love these bikes comfort, easy to store , rugged to ride even for 6’2” 265 guy . Lots of fun and also has exercise factor . Got 50 mile on our rides and looking forward to many more. Cant say enough this is great produced at great price!!!!!

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